How do I unsubscribe (cancel my subscription)?

1. Open Subscriptions on your mobile device
2. Tap Image to PDF Converter
3. Tap Cancel Subscription or Cancel Free Trial. If you see Your subscription will expire soon or Your subscription has expired, it's cancelled and won’t renew.

We can’t perform the cancellation on your behalf as it’s Apple that manages your subscriptions and payments.

If you signed up for a free trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. For further assistance on the account cancellation, we recommend you refer to Apple Support.

How do I cancel a pending payment?

Unfortunately, as it’s Apple that manages your subscriptions, we can’t review your pending payments. Therefore, we kindly suggest you refer to the Customer Support of Apple to get all the assistance you need to find a solution for your pending payment.

How do I cancel the payment?

If the payment has been deducted but you do not wish to use Image to PDF Converter, you can apply for a refund.

1. Access this webpage
2. Sign in with the Apple ID you used to make the purchase
3. Tap I’d like to > Choose Request a refund
4. Choose the reason why you want a refund > Next
5. Choose the purchased item > Submit

Unfortunately, we don’t manage your Apple subscriptions and payments, so we cannot issue refunds or other related information in these cases. You’ll be updated by Apple within 48 hours. For further information on Apple refunds, we recommend you refer to Apple Support at the bottom of this page.

Why was my subscription automatically renewed after the free trial?

Your subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period.

For more information on Apple automatic renewals, please check About canceling subscriptions from Apple in this article.